Your satisfaction is important to me. If you experience any problems with your kit or supplies please contact me for prompt replacement of any missing or defective pieces. In case of misorders buyer may be responsible for payment and/or shipping of extra pieces or supplies. I will happily refund your purchase price if you are unhappy for any reason. Buyer must notify me within 3 days of recieving item of your intent to return so that I can issue a return authorization. Refund will be promptly made upon reciept of the return. Shipping is non-refundable.